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CruiseDirection - Magazine Aug 2019

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Veendam

Guests aboard Veendam will not only enjoy elegant dining rooms, a $2 million art and antique collection, wide teak decks and spacious staterooms- many with private verandahs- but also new and exciting venues, stateroom options along with a complete update to all stateroom furnishings.

Refit Year

2016

Currency

USD

Passengers

1350

Crew

580

Cabins

630

Gross Tonnage

55819

Ship Size

medium

Ship Style

premium

Ship Type

ocean

Length

220

Width

31

Speed

22

Decks

10

Language

en-US

Wheelchair Access

6

Pinnacle Suite

The Pinnacle Suite features bedroom with king-size bed, oversize whirlpool bath & shower, with fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience, living room, dining room, dressing room, private veranda, pantry, sofa bed for two persons, mini-bar, refrigerator, guest toilet, floor-to-ceiling windows.

Suite amenities include complimentary laundry, pressing and dry cleaning throughout your cruise, complimentary sparkling wine served in the Neptune Lounge upon embarkation and a complimentary bottled water provided in suite at embarkation. Guests in suites also benefit from gorgeous corsages and boutonnieres for the first formal night, cold hors d’oeuvres served before dinner each evening on request, binoculars and umbrellas for your use on the cruise, as well as a cocktail party with the ship’s officers.

Other benefits include: priority boarding for tendered ports of call, special disembarkation service, priority dining and seating requests, exclusive daily breakfast service, and high tea service in-suite on request. Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate is also included.

Guests also have access to a very special amenity exclusively for those cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialise with other suite guests and enjoy the personalised service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and WiFi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Neptune Suite

Neptune Suites feature two lower beds convertible to a king-size bed, whirlpool bath & shower, with fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience, large sitting area, dressing room, private verandah, sofa bed for two persons, mini-bar, refrigerator, floor-to-ceiling windows.

Suite amenities include complimentary laundry, pressing and dry cleaning throughout your cruise, complimentary sparkling wine served in the Neptune Lounge upon embarkation and a complimentary bottled water provided in suite at embarkation. Guests in suites also benefit from gorgeous corsages and boutonnieres for the first formal night, cold hors d’oeuvres served before dinner each evening on request, binoculars and umbrellas for your use on the cruise, as well as a cocktail party with the ship’s officers.

Other benefits include: priority boarding for tendered ports of call, special disembarkation service, priority dining and seating requests, exclusive daily breakfast service, and high tea service in-suite on request. Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate is also included.

Guests also have access to a very special amenity exclusively for those cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialise with other suite guests and enjoy the personalised service of a concierge.

The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and WiFi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Vista Suite

Vista Suites feature two lower beds convertible to a queen-size bed, whirlpool bath & shower with fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, sitting area, private verandah, mini-bar, refrigerator, floor-to-ceiling windows.

Stateroom amenities include luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers.

Suites also benefit from complimentary fresh fruit on request, elegant ice bucket and serving tray for in-stateroom beverages, Flat-panel TV and DVD player, as well as ice service, shoeshine service and nightly turndown service.

In addition to the stateroom amenities, guests cruising in Vista Suites also benefit from a variety of firm, medium and soft pillows, no-host mini-bar for easy entertaining, personalised cruise stationery, oversized bath towels, one-touch telephone concierge service, fresh flowers, and complimentary DVD library.

Ocean-View Stateroom

Ocean-View Staterooms feature two lower beds convertible to a queen-size bed, and a bathroom with bathtub and shower, featuring fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure.

Stateroom amenities include luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers.


Interior Stateroom

Interior Staterooms feature two lower beds convertible to a queen-size bed, and a bathroom featuring fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure.

Stateroom amenities include luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers.


Lanai Stateroom

Sliding glass doors (mirrored for privacy) open onto our Promenade deck from this comfortable stateroom, which includes two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and other amenities.


Stateroom amenities include luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers.

Verandah Spa

With floor-to-ceiling windows and a private verandah, these light-infused staterooms feature two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and thoughtful amenities.

Service Animals

Holland America Line only permits service animals onboard, defined as those animals that are individually trained to provide assistance to an individual with a disability. They do not permit guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.

Guests who are Deaf or Hard of Hearing

To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:

  • Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
  • Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
  • Telephones with amplified sound for staterooms.
  • Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
  • Written safety information and a copy of the lifeboat drill safety speech.

Guests who are Blind or have Low Vision

To help maximise the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available:

  • Window-Eyes computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
  • Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the Window-Eyes enabled computer in the Explorations Café.
  • With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Restaurant.
  • Familiarisation tour of the vessel upon arrival.

Cruising for Children with Special Needs

Holland America Line do not discriminate against individuals on the basis of disability. They seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, they must first determine what the child's specific needs are so they may properly evaluate and determine the best and safest way to meet the child's needs. They encourage families to contact our Access & Compliance Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs.

Personal Mobility Equipment

For the safety of all the guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:

  • Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less
  • Weight: 100 lbs. maximum without battery
  • Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only

They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.

For guests with food intolerances or allergies that are not life-threatening, please contact the Ship Services Department at (800) 541-1576. For guests with life-threatening food allergies, Holland America Line asks that guests provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.

Guests with a variety of severe food allergies sail with Holland America Line regularly. Their galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of 21 (25 years of age or older in the case of persons serving as chaperones for approved organised student/youth groups). Alcoholic beverages will not be served to guests under age 21.

Due to limited medical facilities on the ships, they will not accept reservations for infants under 6 months old at time of sailing. For trans-ocean crossings, or other itineraries which the Medical Department feel present a significant risk, infants must be a minimum of 12 months of age at embarkation.

Guest under the age of 16 are not allowed in the Greenhouse Spa & Salon.

Minors under age 18 traveling to certain foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.

All minors under age 18 must travel with all proper identification requirements in addition to the signed letter of authorisation. Minors who are U.S. citizens should have a certified copy of their birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required. Your travel agent can provide additional information about this requirement.

Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons.

Minors Going Ashore

Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in the gangway control system software. Absent this approval, the security personnel will generally prohibit minors from leaving the ship without an adult companion although the line cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

The right clothing can make a big difference in the enjoyment of your cruise. First and foremost, dress for comfort.

Daily life aboard ship and in ports of call is relaxed and casual. Warmer climates call for clothing made of lightweight, breathable fabrics.

For cooler climates, the line suggests casual clothes that can be layered easily and possibly a raincoat and waterproof hat or umbrella and gloves. Certain shore excursions may require particular attention to clothing. For example, certain churches or other places of worship may not allow tank tops or short pants. Bring a swimsuit as all of their ships have pools and whirlpools. You may wish to bring more than one outfit for the water. They ask that you wear shoes and a cover-up over a bathing suit when walking through the interior of the ship. If you would like to jog on the sports deck or work out in the fitness centre, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.

Evening dress falls into two distinct categories: Formal or Smart Casual. Smart Casual can be defined as slacks and collared shirts for men and casual dresses, slacks and informal evening wear for women. T-shirts, swimsuits, tank tops and shorts are not allowed in the restaurants or public areas during the evening hours.

On festive Formal evenings, ladies may wear a suit, cocktail dress, gown or fancy blouse/top with slacks and gentlemen wear a jacket and tie, dark suit or tuxedo. There are approximately two formal nights per week.

In order to complement your fellow guests, Holland America Line asks that you observe the suggested dress code throughout the entire evening.

Cellar Master Package (prices starting at $224.00) — includes Wine Navigator’s Choice of 5 bottles; standard wine tasting; premium wine tasting; Pinnacle Grill dinner; wine related gift set; Holland America commemorative bottle of wine.

Evenings in the Pinnacle Package ($52.00 per person) — includes two evenings in the Pinnacle Grill. Booking the package reflects a $6 per person savings. Reservation times confirmed once on board.

Signature Dining Package ($35.00 per person) — includes one evening in the Pinnacle Grill and one in Canaletto. Booking the package reflects a $4 per person savings. Reservation times confirmed once on board.

Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.

Cruises on Veendam


Departure Inside
01 Mar 2020 £1799
01 Apr 2020 £1099
01 Apr 2020 £599
03 Mar 2020 £1099
03 Nov 2019 £1569
03 Dec 2019 £1299
04 Feb 2020 £1099
04 Mar 2020 £1099
04 Mar 2020 £599
04 Dec 2019 £601
04 Dec 2019 £849
05 Jan 2020 £1649
05 Feb 2020 £1098
05 Feb 2020 £599
05 Apr 2020 £1949
05 Oct 2019 £1292
05 Nov 2019 Call Us
05 Nov 2019 £949
06 Jun 2020 £6199
06 Jun 2020 £2499
06 Oct 2020 £2548
06 Oct 2020 £3599
06 Nov 2019 £448
06 Nov 2019 Call Us
07 Jan 2020 £1049
07 Apr 2020 £1249
07 Sep 2019 £1029
08 Jan 2020 £549
08 Jan 2020 £998
08 Mar 2020 £1799
08 Apr 2020 £1099
08 Apr 2020 £648
08 Aug 2020 £4699
08 Aug 2020 £2499
08 Sep 2020 £2498
08 Sep 2020 £4599
08 Dec 2019 £1559
09 Feb 2020 £1779
09 May 2020 £2499
09 May 2020 £4598
10 Mar 2020 £1149
10 Nov 2019 £1449
10 Dec 2019 £949
10 Dec 2019 £949
11 Feb 2020 £1149
11 Mar 2020 £648
11 Jul 2020 £4699
11 Jul 2020 £2598
11 Dec 2019 £448
12 Jan 2020 £1669
12 Feb 2020 £1098
12 Feb 2020 £649
12 Apr 2020 £1949
12 Oct 2019 £1208
12 Nov 2019 £1049
12 Nov 2019 £1349
13 Nov 2019 Call Us
13 Nov 2019 £928
14 Jan 2020 £1049
14 Apr 2020 £1149
14 Sep 2019 £1039
15 Jan 2020 £549
15 Apr 2020 £599
16 Feb 2020 £1779
17 Nov 2019 £1449
18 Feb 2020 £1099
18 Dec 2019 £998
19 Feb 2020 £599
19 Feb 2020 £1098
19 Nov 2019 £949
20 Jun 2020 £6398
20 Jun 2020 £4299
20 Oct 2019 £1659
20 Oct 2020 £1598
20 Nov 2019 £449
20 Nov 2019 £898
21 Sep 2019 £1029
22 Mar 2020 £1749
22 Apr 2020 £1348
22 Apr 2020 £3349
22 Aug 2020 £4698
22 Aug 2020 £2599
22 Sep 2020 £2498
22 Sep 2020 £4649
22 Oct 2019 £979
23 Feb 2020 £1799
23 May 2020 £2598
23 May 2020 £4598
23 Oct 2019 £469
23 Oct 2019 £848
24 Mar 2020 £1099
24 Nov 2019 £1449
25 Feb 2020 £1149
25 Mar 2020 £1098
25 Mar 2020 £599
25 Jul 2020 £4598
25 Jul 2020 £2598
26 Jan 2020 £1799
26 Feb 2020 £1098
26 Feb 2020 £649
26 Nov 2019 £999
26 Nov 2019 £1299
27 Oct 2019 £1549
27 Nov 2019 £898
27 Nov 2019 £498
28 Jan 2020 £1099
28 Sep 2019 £1198
28 Dec 2019 £1099
29 Jan 2020 £599
29 Mar 2020 £1899
29 Oct 2019 £1049
30 Oct 2019 £449
30 Oct 2019 £849
31 Mar 2020 £1199

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